Shipping Information

Australia Post eParcel

$9.95 Flat Rate (orders under $95)

FREE for orders over $95

• Standard Registered Post
• Online tracking with email & text msg notifications included
• Signature on delivery available
• Authority To Leave without signature option
• Guaranteed delivery (with signature)

Delivery times guide

From when your order is dispatched:

Express Post eParcel

$12.95 Flat Rate For All Orders

We Recommend Express Post

• Our fastest option
• Online tracking with email & text msg notifications included
• Signature on delivery available
• Authority To Leave without signature option
• Guaranteed delivery (with signature)

Delivery times

Express Post orders are delivered by Australia Post usually overnight after the order has been shipped to most metropolitan areas within Australia. Postcodes outside the Express Code network still receive priority fast delivery. Orders placed before 2pm AEST should be received the next day via Express Post On rare occasions, Australia Post may take longer, however Express Post is still the fastest form of shipment.

All other regional locations may take longer depending on the postal services in that particular area. For assistance with shipping time or to arrange a different shipping method, please contact us.

Network & delivery times

Australia Post eParcel

$9.95 Flat Rate (orders under $95)

FREE for orders over $95

• Standard Parcel Post
• Online tracking including email notifications
• 5-7 Business Days estimated delivery time
• Delivered via New Zealand Post

Express Post eParcel

$12.95 Flat Rate For All Orders

We Recommend Express Post

• Express Parcel Post
• Online tracking including email & SMS notifications
• Signature on delivery for peace of mind
• 3 Business Days estimated delivery time
• Delivered via New Zealand Post

Standard International Post / Air Mail

$9.95 Flat rate

• Standard Pack & Track Post / Air Mail
• Tracking number provided
• Online tracking including email notifications to most countries
• Available for parcels upto 20kg in weight

Delivery times

This varies for different parts of the world. Usually it can take 6 - 14 days after your order is sent by our warehouse for delivery to occur. The EMS Post system is generally very fast and reliable. Sometimes orders are stopped for inspection by your local customs or postal service before delivery and this can delay your delivery. For assistance with shipping, please contact us.

Express International Mail

$29.95 Flat rate

• Our fastest international delivery option
• Using the international EMS mail network
• Online tracking and email notifications to most countries
• Signature on delivery

Delivery times

This varies for different parts of the world, however you can expect 3 to 6 business days after your order is sent by our warehouse for delivery to occur to most parts of the world. For further detailed information, you can contact us.

OTHER INFO & CONDITIONS

Standard Shipping

Delivery times for standard shipping depend mostly on location and take 1 to 10 business days, sometimes a little longer to remote areas. Parcels are dispatched from our Brisbane warehouse. The method chosen will depend on your location. All parcels are sent with full tracking information - details of which are sent with your despatch confirmation. Deliveries are only made on weekdays.

Express Shipping

Delivery times for express delivery are typically 1-3 business days. Major metro areas are typically the next business day after despatch. All parcels are fully trackable - details are sent with your despatch confirmation. Deliveries are only made on weekdays except in some circumstances when Australia Post extends deliveries to Saturdays. We are not able to offer any delivery time guarantees as we have no direct control over our freight providers.

Estimated shipping times are from when orders are despatched not from ordering. Please pay close attention to the estimated despatch date to avoid disappointment.

Signatures & Delivery Options

We send all parcels with a signature required upon delivery, meaning the delivery driver will not leave the parcel without obtaining a signature. If there is nobody available to sign for the parcel, it will be transferred to your nearest Australia Post branch for collection by you and you will be notified by email.

By signing up for a free Australia Post MyPost account, you can:

• Redirect a parcel to a more convenient location
• Have your parcels left in a safe place
• Nickname parcels for easy identification
• Let someone collect a parcel for you
• Set your preferences for delivery notifications

If you do choose to have your parcel left in a safe place, you accept that we cannot be held responsible or liable for any loss or damage of a parcel.

International Shipping Options

Standard shipping is by International Standard Mail which typically takes 6-14 working days for delivery, however on occasion, we may need to send your parcel using a different mail service like Registered Post Air Mail. An Express Shipping option is available also. All orders are despatched via a trackable method where possible, though tracking may be limited in your country. We are not able to control the tracking availability in your country.

Taxes & Duties

Import Customs & Duty For Orders Delivered Outside of Australia

Most countries have import duty and other taxes on goods entering their country. The amount you are allowed to import varies from country to country and you are responsible for all charges that may be applied to allow your goods to leave customs. Unfortunately Zodee is not able to estimate what these charges might be and therefore cannot be held responsibile. We always include a customs declaration (CN22) or commercial invoice (for courier deliveries) which has the value of the products being purchased based on the price paid. We are legally unable to enter any other value or mark orders as gifts. We encourage all customers take into account whether there any taxes, duties or any costs associated with their collection before ordering.

FAQS

GENERAL INFORMATION

Estimated Despatch Dates

All orders are given an estimated despatch timeframe during checkout. However, it must be remember that these are just estimates based on the information available at the time of ordering. Despatch dates can be affected by busy periods or delays from suppliers. We will, of course, endeavour to keep customers informed at all times.

Public Holidays

No parcels are dispatched on QLD public holidays.

Delivery Policy

You can read further information about our Delivery Policy by clicking here.

WHERE WE SHIP TO